I thank Vanessa for patiently picking up my call and routing me accordingly to the relevant department. I called the Helpdesk team over 20 times this week, and I believed she picked up 10 of those calls. Before I knocked off today, I called the helpdesk again. Vanessa picked up.
"Global Employee ID?"
"xxxx"
"Hi jy, its you again. Today must have been horrible for you."
"yea. it's getting tiresome. I feel like I'm on a wild goose chase."
"cheers man. it's going to be the weekend soon."
"thanks."
People who work at helpdesk are human too. give them a break.
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